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Hosting for customers worldwide, from our team in Nairobi, Kenya · Pay securely with Visa, Mastercard or M-Pesa
Hospitals & Clinics

Hospital and Clinic Website Hosting in Kenya, Done Properly

Patients look for a hospital, clinic, nursing home, laboratory or dental practice at 10pm and decide within seconds whether to trust it. We host your website and email, and your clinical systems stay apart from them, which is where they should be.

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For health facilities all over Kenya

Shaped around how facilities in Kenya really operate

A level 3 clinic in Elwak wants exactly what a private hospital in Nairobi wants from its website: to be found, to look legitimate, and to stop reception answering the same question over and over. Everything else is detail.

  • Dispensaries, clinics and hospitals
  • Maternity and nursing homes
  • Imaging centres and medical labs
  • Dentists, opticians and physiotherapists
  • Chemists and pharmacies
  • Consultants in private specialist practice
Appointment requests
A form that lands with reception, next to a WhatsApp link.
HTTPS on every page
A free certificate covers the whole site and renews itself.
Practitioner profiles
Consultants, their specialities and clinic days, simple to keep up to date.
Email on your domain
Addresses like reception@, records@ and accounts@, plus one for each consultant.

The questions patients ask, in the order they ask them

A clinic's front desk hears these all day long. When the website answers them, the phone rings less often.

Are you open right now?
Your opening hours, and whether you have 24 hour casualty or an on-call number.
Can you help with my problem?
Your services and specialities in everyday language, rather than a list of department names.
Is my insurance accepted?
The insurers you accept and whether you are SHA contracted. Since SHA took over from NHIF in October 2024, nothing is asked more often.
Which doctor will I see?
Practitioners by name, with their speciality and clinic days. People check the person, not the institution.
How do I find you?
A map, a landmark and directions by matatu or boda. Outside the big towns, a pin on its own does not get people there.
How do I make an appointment?
A single clear way to book, shown again at the foot of every page.
How much will it be?
Even a rough range for consultation fees cuts down on no-shows and calls that go nowhere.
Are you legitimate?
Your registration details, the year you opened and photographs of your real premises instead of stock images.

Patient data and the law in Kenya

Under Kenya's Data Protection Act 2019, health status counts as sensitive personal data. Where facilities get caught out is registration. Organisations that process sensitive personal data, health care included, are expected to register with the Office of the Data Protection Commissioner even if their turnover and headcount fall below the thresholds that would exempt an ordinary small business.

The responsibilities divide like this. Registration, consent, retention and how your staff handle records sit with you, and the ODPC is the body you deal with. Hosting is the technical layer underneath: encryption in transit, mailbox security, access control and backups. No facility becomes compliant just by buying hosting, and we will not pretend otherwise.

To be plain about one more point: HIPAA is a United States law and has no force in Kenya. A vendor selling "HIPAA compliant" hosting to a Kenyan clinic is either borrowing American marketing or hoping you will not look it up.

The plan we suggest for health facilities

It has space for photos of your premises, practitioner profiles and forms to download, and you can move up or down a plan at any time.

Suggested for clinics
Business
KSh1,200$9.23 /yr
Works out at KSh 120$0.92/mo · Paid yearly
  • 10GB SSD (photos, profiles and forms)
  • Unlimited mailboxes on your own domain
  • Free SSL that renews itself
  • Consultation fees by M-Pesa
  • Backups every day
  • Support from Kenya in Kiswahili or English
Choose This Plan

Where our job starts and stops

What we do
  • Host your site and email on your own domain
  • Register and look after your .co.ke or .or.ke domain
  • Migrate your current site free, without downtime
  • Configure M-Pesa so patients pay from their phones
  • Keep free SSL and daily backups running
  • Build the website for you, if you prefer
What we do not do
  • Provide or host an electronic medical records system
  • Hold or process your clinical records
  • Register you with the ODPC or certify that you comply
  • Send claims to SHA or private insurers
  • Give medical or legal advice
  • Advertise a certification we do not have

We operate from a server in the United Kingdom. Rather than quote you a figure, we publish live status at siteboma.co.ke/status.

Questions from health facilities

Patients look first for the services or specialities you offer, your list of consultants and practitioners, your opening hours, how to contact you and how to book. Next come the details that save phone calls: the insurers and schemes you accept, whether you are an SHA contracted facility, visiting hours, and directions with a map. All of this is ordinary web content, and a single shared hosting plan runs it comfortably.

No, and we want to be clear on this. We host websites and email. We do not provide, operate or store an electronic medical records system, and clinical records do not belong on your website. Keep any EMR or hospital management system apart from your public site. We will gladly host the public website that links to it.

The Data Protection Act 2019 treats health status as sensitive personal data. One rule surprises many facilities: any organisation that processes sensitive personal data, health care providers included, must register with the Office of the Data Protection Commissioner however small it is, even where the normal turnover and staff thresholds would exempt it. You register with the ODPC yourself, and a hosting company cannot do it on your behalf. Our part is the technical side: HTTPS on every page, encrypted email, access control and daily backups.

Yes. Most facilities we host in Kenya use a simple request form that sends an email to reception, usually with a WhatsApp link beside it, because that is how patients really get in touch. Full calendar booking with available slots can be added with WordPress plugins and runs well on our plans. Begin with the form, then add booking when you know how many requests you get.

Yes, by M-Pesa. We set up Lipa na M-Pesa so the patient pays from a phone and you receive the receipt. It works well for consultation fees, deposits for appointments and pharmacy orders. It is not a claims system, so you will still need whatever you use today for SHA or private insurer billing.

A private hospital, clinic, laboratory or dental practice normally uses .co.ke, and that is what patients will type. .or.ke is meant for non-profits, so it suits a mission hospital or a health NGO. KENIC manages both of these Kenyan domains, and we can register and host either. If you are unsure which one applies, ask us before buying.

Yes. Mailboxes on your own domain come with every plan, so you can have reception@, records@ and accounts@ plus a personal address for each consultant. People find a hospital address on its own domain more credible than a personal Gmail, and it keeps your correspondence with insurers and referring doctors together.

Yes. We migrate it for free and do the work ourselves. Send us the login details for the current site and we will move the files, the database and the mailboxes, then switch the domain over when you are ready. Your site stays online throughout. Several of the health facilities we host came to us after their old site had stopped loading or expired.

Our starting shared plan is KSh 80 a month (KSh 800 a year), and .co.ke is KSh 1,200 to register and KSh 1,700 a year to renew. With the photos and documents a clinic carries, most are comfortable on the mid plan shown below. You pay by M-Pesa, and there is no setup fee.

Further reading and services:

How to create a clinic website in Kenya Have us build the site M-Pesa integration Email hosting Get a .co.ke domain

We also host:

Schools Churches NGOs & non-profits Freelancers Online stores

Put your facility online the right way

Moving an existing site is free, and you pay by M-Pesa. Speak to someone in Kenya who will be as open about what we cannot do as about what we can.

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